Refund Policy

Return Policy

Please raise a return request on website or whatsapp number: 01885855555

Issuance of Refunds

The processing time of your refund depends on the type of refund and the payment method you used.

The refund period / process starts when has processed your refund according to your refund type.

The refund amount covers the item price.

Refund Types

We will process your refund according to the following refund types

Refunds from cancelled orders – Refund is automatically triggered once cancelation is successfully processed.

Payment Method Refund Option Refund Time
Debit or Credit Card Debit or Credit Card Payment Reversal will activate within 7-10 working days
bKash & Nagad Mobile Wallet Reversal / bKash/Nagad will activate within 3-7 working days
Amex Amex will activate within 7-10 working days
DBBL & Rocket DBBL & Rocket will activate within 7-10 working days

Note: Maximum refund timeline excludes weekends and public holidays.